Irish Crystal Company - Kansas
Founder Letter
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People always ask our family why we started this business. Simply put, as consumers, we were dismayed at the limited customer service and knowledge of crystal in major department stores and by the manufacturers customer support lines. .
We knew there had to be a better way.
The Irish Crystal Company started in April 1991. Our very first customer was impressed at how we explained the true skill and craftsmanship that master cutters use to create such beautiful crystal pieces.
We CARE about the limited customer experiences you've had in the past. Maybe... Wishing you knew more about how the items were made. Wondering about the different names of different crystal patterns. Frustrated that manufacturers bring out new items one year and discontinue them the next.
We're here to help answer those questions. We may have answers that departments stores and manufactures can't answer or don't want to answer. We certainly don't have all the answers but we're here because we care.
At the Irish Crystal Company we've expanded our product lines. We add new arrivals and quality products from around the world (from Ireland, Austria, Sweeden and others).
We track historical purchases for future reference so you don't duplicate gifts or collectibles you previously purchased. We send monthly postcards and have special events thoughout the year.
This is what makes our business so unique.
We also offer complimentary gift wrapping on every order and use Fed Ex Ground shipping to protect your packages.
We hope you enjoy your crystal experience while visiting our web site.
For personal service please call us at 1-800-783-4438 or in the Kansas City area call 913-341-4438 or 913-341-GIFT.
The Irish Crystal Family
M.Nestel Inc.